Return/Refund Policy

We work hard to provide our customers with healthy plants and are unable to bring any plants or pots from outside into our store due to pest and contamination risk. Please inspect your plants before purchase as we cannot anticipate or be responsible for what happens to plants after they leave our store. These are living organisms that are now in your care.

Please refer to care instructions as given on our website and the care card you received during purchase. For any questions or concerns regarding plant care or diagnosis will be referred to one of plant care specialists for a consultation.

All plants and pots are final sale.